Jurnal Publikasi STMIK Pontianak

Evaluasi Tata Kelola Teknologi Informasi Bisnis Ritel Pada Domain Monitor dan Evaluate

Abstracts: The management party just always focuses on aspects of business strategies and risks and does not understand the strategies in overall information technology applications. This discrepancy causes less effective and efficient processes of monitor and evaluation in achieving the company's business goals and objectives. This research aims to find out the maturity score of information technology governance in 30 business retail companies in Pontianak city using purposive sampling technique from ME domain (Monitor and Evaluate) and COBIT 4.1 framework methodology. The result of the evaluation recommends information technology governance to choose ME4 based on indicatiors of companies' goals and performance in a relationship among ME4 and other information technology processes. The research result shows the lowest present score of maturity level in ME4 process (provide IT Governance) is at 2,521. The information technology governance, ME4 has a relationship where control objective input consists of PO4, PO5, PO9, ME3 and its result control objective consists of PO4, PO1 and ME1, PO5, PO1, PO9.

Keyword: Information Technology Governance, Monitor and Evaluate (ME), Maturity Level, COBIT 4.1